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Passive Mode and Cloud wildcards problem

vitna

New member
Hi everyone!
Recently, I updated the app from the Play Store and regretted it (((
Version 1.33.8, phone: Google Pixel 4a (Android 13).
Not working:
1/ Passive Mode – no pop-up window appears over the dialer when a call comes in. The "Display over other apps" option is allowed in the app settings. There’s a notification about the number’s status in the status bar.
Dialer app: True Phone. But it doesn’t work with the stock dialer either. I haven’t been able to get this feature to work at all. I’ve changed all the settings, reinstalled the app, etc.

2/ Cloud wildcards - I can’t select any list. When I tap “Browse lists,” I get “file not found.”

I can’t remember which version it was before - but it had the old interface. And everything worked fine there.
Perhaps, you can fix this quickly?
I’ve already gotten very used to the app.
Thanks in advance )

PS:
Regarding Passive Mode - could the developers explain how it’s supposed to work now (in the updated and redesigned version):
- If a number isn’t in the database, should a pop-up window appear over the dialer?

In any case, Even for numbers in the database that are marked as negative, I don’t see a pop-up window.
Although they are displayed as negative in the program’s call list.
In general, The program itself works fine (except for the glitches described above)—the database updates, the blocklist works...
 
Hi everyone!
Recently, I updated the app from the Play Store and regretted it (((
Version 1.33.8, phone: Google Pixel 4a (Android 13).
Not working:
1/ Passive Mode – no pop-up window appears over the dialer when a call comes in. The "Display over other apps" option is allowed in the app settings. There’s a notification about the number’s status in the status bar.
Dialer app: True Phone. But it doesn’t work with the stock dialer either. I haven’t been able to get this feature to work at all. I’ve changed all the settings, reinstalled the app, etc.

2/ Cloud wildcards - I can’t select any list. When I tap “Browse lists,” I get “file not found.”

I can’t remember which version it was before - but it had the old interface. And everything worked fine there.
Perhaps, you can fix this quickly?
I’ve already gotten very used to the app.
Thanks in advance )

PS:
Regarding Passive Mode - could the developers explain how it’s supposed to work now (in the updated and redesigned version):
- If a number isn’t in the database, should a pop-up window appear over the dialer?

In any case, Even for numbers in the database that are marked as negative, I don’t see a pop-up window.
Although they are displayed as negative in the program’s call list.
In general, The program itself works fine (except for the glitches described above)—the database updates, the blocklist works...

Hi @vitna !

Thank you for the detailed report.

1. Passive Mode shows information only when the number is found in the database. If the number is not in the database, no pop-up should appear. On Pixel 5 and Pixel 6 devices this works correctly in our tests.

Is your phone running the stock Google firmware, or a custom ROM / modified system?

2. About Cloud wildcards: from your description, it looks like there may be no default browser set in the system. Could that be the case on your phone?
 
Hi @Oliver!
Thanks a lot for your reply.
1/ Ok, the logic of the pop-ups in the Passive Mode is clear.
I need to take a pause with this and have to wait for the real 'bad' call to double check.
I'll post the result here.
(+My phone has stock Google firmware)

2/ Yesterday I played a lot with Callfilter app (+(re)Installed different versions of app). And once I checked available Cloud wildcards lists - I've got the list.
Also checked today - works fine (I see the list; app ver 1.33.8).
Perhaps, it was an unlucky day/moment or something happened with the network.
Also check it again and I'll post the result here.

Regards,
 
Hi @Oliver!
Today I had a bad incoming call.
But no pop-up window appeared over the dialer when a call came in (Passive Mode enabled).
I saw a clean stok dialer incoming call screen. In the same time there was a notification in the status bar about bad reputation of the calling number.

The "Display over other apps" option is allowed in the app settings. There’s a notification about the number’s status in the status bar.
(app ver: 1.33.8, phone: Google Pixel 4a, Android 13, stock fw)

Could you please ckeck from your side?

Thanks in advance )

PS.
For the numbers in the whitelist - A pop-up window works fine (pop-ups over the incoming dialer screen)

PPS.
I have 2 sim cards installed in the phone: phisical (sim) and virtual (esim).
The proplem is with - second (esim). On the first sim - I can't check (90% of calls go to 2nd esim).
In any case - in the app with old interface - all was working at the same phone, settings, sim cards
 

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Hi @vitna

Thank you for the detailed report.

I will try to reproduce this issue on my side in the emulator and I will write to you again once I have the results.
 
Hi @Oliver!
Thanks a lot.
Today the issue happend again.
+screenshot of how the screen looks like during a bad incoming call.
Hope it helps )
 

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+I noticed something strange:
-outgouing calls via Whatsapp are also display in Callfilter - Calls page
(viber, telegram - non)
-outgoing cell calls are also display in Callfilter - Calls page
 
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