• After the latest Callfilter.app update, some users may have noticed that Always allow contacts or Block all except contacts was turned off. This was a developer mistake. We’re sorry for the trouble — we did not intend to disrupt anyone’s settings.

    If this happened to you, please re-enable the options in Filter priority.
    Note: Ignore contacts is now called Always allow contacts.

Changed my phone device and can't recover my Premium account

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xFirelink

New member
Hello. I pay a monthly subscription for the callfilter on Google play. I bought a new phone, logged my account and download the app, however i'm not able to recover my Premium. It was working properly on my older phone, but not on the new one.
Please help.
 
xFirelink said:
Hello. I pay a monthly subscription for the callfilter on Google play. I bought a new phone, logged my account and download the app, however i'm not able to recover my Premium. It was working properly on my older phone, but not on the new one.
Please help.
Click to expand...

Hi @xFirelink ,

Sign in to the same Google Account on your new phone that you used on your old phone. This will automatically activate your subscription on the new phone.

If this doesn't work, please send me a private message with your purchase number and app ID. I will activate it manually.
 
Hello! Thanks for your response.
That's the problem, i am logged in in the main account. Do you mind to assist where should I go to get the purchase number? Sorry to ask, but I don't have access to my old phone anymore.
In any case, i'll send the id, my Google account and the print of the recurring billing in your dm
 
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