Premium subscription not activated

[brunodelfrate]

Hello,
I've just bought a monthly subscription for CallFilter.app, but unfortunately the app isn't detecting the subscription as active.
My app ID is 86ff2f00-****-4f47-aa06-7fe240158119, and my Google Play account is delfrate at gmail.com. Order number is GPA.3311-8821-9431-14460 (I have emailed you the receipt).
If I press the "Check status" button in the "Manage subscription" section, it says "No premium subscription". (I'm translating from Italian, so the actual English text might be slightly different).
Could you please help?

Thanks,
Bruno Del Frate

 

[admin]

Hello,
I've just bought a monthly subscription for CallFilter.app, but unfortunately the app isn't detecting the subscription as active.
My app ID is 86ff2f00-****-4f47-aa06-7fe240158119, and my Google Play account is delfrate at gmail.com. Order number is GPA.3311-8821-9431-14460 (I have emailed you the receipt).
If I press the "Check status" button in the "Manage subscription" section, it says "No premium subscription". (I'm translating from Italian, so the actual English text might be slightly different).
Could you please help?

Thanks,
Bruno Del Frate

Hi Bruno,

I apologize for the situation. I see that google servers did not forward the purchase data to us in time.

I've fixed it, please check it out.

 

[brunodelfrate]

Thanks, it's working perfectly now!

Best regards,
Bruno