MarshaLeath
New member
I just purchased a premium subscription and it's not showing up under my subscription status. Is there a customer service department?
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We’re seeing performance issues in the latest app version on some phone models. In certain cases, this may cause missed calls and reduce blocking quality. Our team is already working on a fix. If you have any helpful information about this issue, please email us at info@callfilter.app
The fix is ready, and update 1.32.6 will be available soon.
Premium Subscription
- Thread starter MarshaLeath
- Start date
Hi Marsha,
Sorry about that - sometimes Google Play doesn’t deliver the purchase notification right away, so the subscription may not appear in the status immediately.
Please email us at info@callfilter.app and the team will help quickly.
To speed things up, include your App ID (in the app: Settings → Subscription management → Get ID) and the email used for the purchase.
If you prefer, you can also send me your purchase email + App ID in a private message here on the forum, and I’ll try to help personally.